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Japan Cue

Guide · What you will hear

Your First 90 Seconds at a Japanese Restaurant

8 situations · updated

The first ninety seconds inside a Japanese restaurant are the busiest part of the meal for a visitor. Several things are asked in a row, before you’ve even opened the menu, and each answer settles something — where you sit, what arrives first, and what ends up on the bill.

Nearly all of it can be answered with your fingers, a point, or a single word.

Here is each one, roughly in the order you’ll meet it.

How many of you?

Reply needed

What you hear

  • 何名様ですか

    nanmei-sama desu ka

    How many people?

  • 何名様でしょうか

    nanmei-sama deshou ka

  • お二人様ですか

    ofutari-sama desu ka

    Two of you?

What it means

They’re asking how many people are in your group.

What you need to notice

It’s the first thing after the greeting, and staff usually glance past you to see who else is with you. 何 (nan) = how many.

What to do

  • Hold up that many fingers.
  • That’s the whole answer — you don’t need to say it out loud.

Do you need to reply?

They can’t seat you until they know, but holding up fingers counts as your answer.

  • 一人です

    hitori desu

    “Just me.”

  • 二人です

    futari desu

    “Two people.”

If you missed it

Hold up fingers anyway — at the door, this is most likely what you’re being asked.

Counter or table?

Reply needed

What you hear

  • カウンター席とテーブル席、どちらがよろしいですか

    kauntaa-seki to teeburu-seki, dochira ga yoroshii desu ka

    Counter seat or table seat — which would you prefer?

  • お席はどちらになさいますか

    oseki wa dochira ni nasaimasu ka

What it means

They’re offering you a choice of seat.

What you need to notice

Two nouns joined by と (to) and then どちら (dochira, “which”) means you’re being offered a choice rather than asked a yes/no question.

What to do

  • Point at the kind of seat you want.
  • Or repeat one of the two words back.

Do you need to reply?

They’re waiting for your answer before they walk you to a seat.

  • テーブルで

    teeburu de

    “A table, please.”

  • カウンターで

    kauntaa de

    “The counter, please.”

  • どちらでもいいです

    dochira demo ii desu

    “Either is fine.”

If you missed it

Say dochira demo ii desu — “either is fine”. That ends the question safely.

Varies / context

This only comes up where both kinds of seat exist.

Smoking or non-smoking?

Reply needed

What you hear

  • 喫煙席と禁煙席、どちらがよろしいですか

    kitsuen-seki to kin’en-seki, dochira ga yoroshii desu ka

    Smoking or non-smoking seat — which would you prefer?

  • お煙草は吸われますか

    otabako wa suwaremasu ka

    Do you smoke?

What it means

Whether you want a smoking or a non-smoking seat.

What you need to notice

喫煙 (kitsuen) = smoking, 禁煙 (kin’en) = non-smoking. 煙草 (tabako) is the other word to listen for.

What to do

  • Say kin’en de for non-smoking.
  • Waving a hand once also comes across as no.

Do you need to reply?

It decides which part of the room they seat you in.

  • 禁煙で

    kin’en de

    “Non-smoking, please.”

If you missed it

Say kin’en de — if you don’t smoke, that’s the answer you want.

Varies / context

Not every restaurant has smoking seats, so you may not be asked at all. Some places still do ask.

The small dish you didn’t order

No reply needed

What you hear

  • お通しです

    otooshi desu

    This is the otooshi.

  • お通しになります

    otooshi ni narimasu

What it means

A small dish put in front of you shortly after you sit down, which you didn’t order. It often comes with a small per-person charge.

What you need to notice

It arrives before anything you ordered, unasked, and is announced with the word お通し (otooshi).

What to do

  • Accept it — it isn’t a mistake.
  • Expect a small per-person charge to appear on the bill.

Do you need to reply?

It’s a statement made as the dish is set down. You don’t need to reply.

If you missed it

If a small dish you didn’t order appears, this is what it was.

Varies / context

This is mainly an izakaya custom rather than something you’ll meet in every restaurant. Whether it can be declined depends on the shop, so don’t assume it can be.

Drinks before food

Reply needed

What you hear

  • お飲み物はいかがですか

    onomimono wa ikaga desu ka

    How about something to drink?

  • お飲み物は何になさいますか

    onomimono wa nani ni nasaimasu ka

    What will you have to drink?

What it means

They want your drink order first, before food.

What you need to notice

飲み物 (nomimono) = drink. It often comes while you’re still holding an unopened menu.

What to do

  • Point at a drink on the menu.
  • Or use one of the lines below.

Do you need to reply?

They’re standing at the table waiting, but asking for a moment is a perfectly good answer.

  • お水で大丈夫です

    omizu de daijoubu desu

    “Water is fine.”

  • 少し待ってください

    sukoshi matte kudasai

    “Could you give me a moment?”

If you missed it

Point at anything in the drinks section of the menu.

Varies / context

Tap water is usually brought to the table free, so omizu de daijoubu desu covers you if you don’t want anything else.

Are you ready to order?

Reply needed

What you hear

  • ご注文はお決まりですか

    gochuumon wa okimari desu ka

    Has your order been decided?

  • お決まりでしょうか

    okimari deshou ka

What it means

They’re asking whether you’re ready to order.

What you need to notice

注文 (chuumon) = order, 決まり (kimari) = decided. The question comes with a notepad in their hand.

What to do

  • If you’re ready, point at each item and say kore o onegai shimasu.
  • If you’re not, say mada desu.

Do you need to reply?

Either answer is fine, but they’ll wait at the table until you give one.

  • まだです

    mada desu

    “Not yet.”

  • これをお願いします

    kore o onegai shimasu

    “This one, please.”

If you missed it

mada desu buys you time. You can order whenever you’re ready.

Is that everything?

Reply needed

What you hear

  • 以上でよろしいですか

    ijou de yoroshii desu ka

    Is that all?

  • ご注文は以上でしょうか

    gochuumon wa ijou deshou ka

What it means

They’ve read your order back and are checking that nothing else is coming.

What you need to notice

It comes right after your order is read back to you. 以上 (ijou) = “that’s all”.

What to do

  • Nod if you’re done.
  • Point at the next item if you’re not.

Do you need to reply?

A nod closes the order. You can order more later.

  • はい、以上です

    hai, ijou desu

    “Yes, that’s all.”

If you missed it

Nod. You can call them back and order more later.

When the food arrives

Reply optional

What you hear

  • お待たせしました

    omatase shimashita

    Sorry to have kept you waiting.

  • 失礼します

    shitsurei shimasu

    Excuse me.

What it means

Said as a dish is set on your table.

What you need to notice

You’ll hear it as someone reaches in with a plate, from beside or behind you.

What to do

  • Move anything that’s in the way so the dish can go down.

Do you need to reply?

You don’t need to say anything. A short thank-you is fine if you’d like to.

  • ありがとうございます

    arigatou gozaimasu

    “Thank you.”

If you missed it

Nothing is required of you here.

After the first ninety seconds the pressure drops away. Once you’re seated with a drink ordered, you can take as long as you like over the menu.